These Terms where last updated: 9/25/2017
User is responsible for all activity occurring on their account and shall abide by all applicable local, state, national, and foreign laws. User shall notify Rentables immediately of any unauthorized disclosure or use of any password or account or suspected breach of security. User is responsible for periodically checking for updates to these Terms of Service.
Rentables will not review, share, distribute, print, or reference any User Data in a non-Aggregated form, except as required to resolve issues, improve customer support or the Service, or as may be required by law. User acknowledges and agrees that Rentables may access User’s account and User Data as necessary to identify or resolve technical problems, respond to complaints about the Service, or to improve the Service generally.
Rentables charges and collects non-refundable fees in advance for use of the Service. Rentables will automatically renew User's subscription and charge User's credit card, if applicable, every month or year, depending on User's subscription type. User's account will be suspended for nonpayment 10 days after the due date on the monthly or annual statement. User Data may be irretrievably deleted if User's account is 20 days or more delinquent.
For complete pricing detail, please refer to our pricing page.
Rentables standard support policy does not include any guaranteed response time or service level agreement. Support is available through in-app chat and by emailing email@example.com. Rentables will make an effort to respond to in-app chat within two business days and emails within 5 business days.
Standard support is limited to how-to and product specific questions and does not include reviewing or consulting on matters related to user's specific data or situation.
Extended support including phone support, reconciliation assistance, and custom accounting entry design is available for an additional charge. Please refer to our pricing page for additional support options.
The Service includes a maximum disk storage space of 1 GB per account, and storage space in addition to this amount shall subject User to additional fees, at Rentables’ then current storage fees. Rentables reserves the right to modify its general policies and limits related to User Data storage.
Rentables utilizes hosting services provided by Amazon AWS. The availability of the Service is bound by the EC2 service level agreement: http://aws.amazon.com/ec2-sla/. Rentables also utilizes data storage services of Google. All uploaded pictures, documents, or other User Data is bound by the Google Cloud Storage, Google Prediction API, and Google BigQuery SLA: https://developers.google.com/storage/sla. Rentables cannot be and is not responsible for outages or loss of data due to the unavailability of these services.
Rentables may use third party service providers in the implementation of services provided to User. User agrees to third party service providers' term of service included by reference here:
Please contact us by emailing us at firstname.lastname@example.org (1) if you believe a transaction receipt or a statement is wrong, or (2) if you need more information about a transaction on the receipt or statement. For consumer accounts, we must hear from you no later than sixty (60) days after we sent you the first statement on which the error or problem appeared. For business accounts, we must hear from you within one (1) business day of us sending you a receipt. Your inquiry must include: (x) your name, email associated with your account, and your account number (if available); (y) a description of the error or the transaction you are unsure about, and a clear explanation of why you believe there is an error or why you need more information; and (z) the dollar amount of the suspected error. If you tell us orally, we may require that you send us your inquiry via email within ten (10) business days.
Ten-Day Time Period - Rentables will investigate promptly and, except as otherwise provided in this paragraph, shall determine whether an error occurred within 10 business days of receiving a notice of error. Rentables shall report the results to the consumer in writing within three business days after completing its investigation. Rentables shall correct the error within one business day after determining that an error occurred.
Forty Five-Day Time Period - If Rentables is unable to complete its investigation within 10 business days, Rentables may take up to 45 days from receipt of a notice of error to investigate and determine whether an error occurred, provided Rentables does the following:
(1) Provisionally credits the consumer's account in the amount of the alleged error (including interest where applicable) within 10 business days of receiving the error notice. Rentables need not provisionally credit the consumer's account if:
(2)Informs the consumer, within two business days after the provisional crediting, of the amount and date of the provisional crediting and gives the consumer full use of the funds during the investigation;
(3) Corrects the error, if any, within one business day after determining that an error occurred; and
(4) Reports the results to the consumer within three business days after completing its investigation (including, if applicable, notice that a provisional credit has been made final).
The time periods described above may be extended as follows:
Extension of Ten-Day Time Period - The time limit for resolution is extended to 20 business days in place of 10 business days if the notice of error involves an electronic fund transfer to or from the account within 30 days after the first deposit to the account was made; or
Extension of Forty Five-Day Time Period - The time limit for resolution is extended to 90 days in place of 45 days for completing an investigation, if a notice of error involves an electronic fund transfer that occurred within 30 days after the first deposit to the account was made.
User may cancel the Service at any time by emailing email@example.com, unless bound by an annual term. For fixed term annual subscriptions, User has committed to purchase the Service for the full annual term, to be paid annually in advance. User may cancel the Service prior to expiration of the term without refund. Upon cancellation, User will no longer have access to the Site and all information associated with the User’s account and User Data may be automatically, permanently, and irreversibly deleted. Rentables accepts no liability for such deleted information or User Data.
Rentables makes no representation, warranty, or guaranty as to the reliability, timeliness, quaility, suitability, truth, availability, accuracy or completeness of the Service or any content. Rentables, its affiliates and licensors do not represent or warrant that the use of the Service will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, or that the Service will meet User’s requirements or expectations, or that any stored data, including but not limited to User Data, will be accurate or reliable. The Service all content is provided to User strictly on an “AS IS” basis.
In no event shall Rentables’ aggregate liability exceed the amount actually paid by User in the one month period, or in the case of an annual subscription, one twelfth of the annual period immediately preceding the event giving rise to such claim. In no event shall Rentables and/or its affiliates or licensors, or any of their respective directors, officers, employees, or agents or any other service provider who furnishes services to User in connection with the services be liable to anyone under any theory of contract, tort, strict liability or other legal or equitable theory for any damages of any kind, including without limitation, indirect, punitive, special, exemplary, consequential or incidental damages, damages for lost profits, lost business revenue, other economic loss or any loss of recorded data, including but not limited to the loss of User data or any other data, arising out of, or in any way connected with this service.
The Service may use encryption technology that is subject to licensing requirements under the U.S. Export Administration Regulations, 15 C.F.R. Parts 730-774 and Council Regulation (EC) No. 1334/2000. If User uses the Service from outside the United States of America, User is solely responsible for compliance with all applicable laws, including without limitation taxes, export and import regulations of other countries.
Rentables reserves the right to modify these Terms of Service or its policies relating to the Service at any time, effective upon posting of an updated version of these Terms of Service on the Service. User is responsible for periodically reviewing these Terms of Service. Continued use of the Service after any such changes shall constitute User’s consent to such changes.
This agreement shall be governed, construed and enforced in accordance with the laws of the State of California without regard to the principles of conflicts of law. This agreement has been entered into in Ventura County, California and it shall be performable for all purposes in Ventura County, California.